Policies

PLEASE READ THE FOLLOWING INFORMATION AND POLICIES FOR THE SAFETY OF YOUR FAMILY AND OUR COMMUNITY:

You are always able to access your signed Policy Waivers/Agreements in your Dance House portal by clicking "waivers" in the menu.

Virtual Program Information (powered by ZOOM)

Participants will access their class(es) through the Dance House website (dancehousenapa.com) by clicking "VIRTUAL DANCE PROGRAMS". Your password to enter the virtual classroom and access the ZOOM link(s) will be sent to you upon registering for your class. You will be required to register for each ZOOM link once, and the link will remain the same for the entire session.

 

In-Studio Information

BEFORE YOU COME TO THE STUDIO:

  • Parents are required to perform a symptom and temperature check on their child before bringing them to their program. Children experiencing symptoms or who have a temperature of 100 degrees or higher must stay home.  Additionally, children should stay home if a member of your household is experiencing symptoms.

  • By dropping your dancer off at our facility you are agreeing that you are not aware of any contact with potential COVID-19 carriers within the last 14 days and do not have any reason or symptoms that would lead you to believe that you, your child or anyone in your household/immediate family would be putting any other community members at risk by entering our facility by having your child participate in a youth program at The Dance House Napa Valley. If you have any concerns, please defer any attendance until such concerns are resolved.

 

DROP-OFF & PICK-UP:

  • For everyone’s safety, it is important for students to arrive and be picked up on time.  Students must be dropped off and picked up at our outdoor registration point, located at the front entrance. Any participants over the age of 2 must wear a face covering from drop off to pick up, per the county/state mandated guidelines.

  • A staff member will take your child’s temperature and log it upon arrival.  Students will change their shoes and wash their hands before entering their studio.  

  • Until further notice and due to safety precautions, only TDHNV Staff and registered students are allowed in the lobby and or dance spaces. No observers, parents, guardians or non TDHNV Staff or non registered students are allowed in the studio at this time. All instructors and staff are required to wear face coverings at all times.

  • There is a brief grace period to allow for social distancing at pick up.  Parents/guardians and caretakers are granted a 5-minute grace period following the official end time of the camp, workshop or program their student is attending. After which the student is charged $1.00 per minute for every minute picked up late. This policy is in place as we must provide staff to make sure your child is taken care of until they are picked up.
    *If someone else is dropping off or picking up your child, please make sure they are aware of our policies and procedures. No exceptions will be made.

PERSONAL BELONGINGS:

  • Backpack, Water Bottle: Students are required to bring a labeled backpack to keep their street shoes and water bottle in. Everything must fit inside the bag.  They will have a designated space to store their backpack inside their classroom for the session. *We will have water bottles available for purchase and campers can purchase water bottle punch cards at the front desk.

  • Students must wear street shoes into the studio and appropriate dance shoes for their program.  Bare feet will not be permitted in the studio.  Students should wear comfortable clothes that they can move in. Dresses and skirts are not allowed; students must be properly covered for their safety.

PARENT/GUARDIAN SAFETY:

  • As a reminder, even though you are not in the studio when you are picking-up, dropping-off or observing classes from outside, we still request that all families safely practice social distancing and wear face coverings. We expect parents to be the positive example and follow the same protocols that the county is enforcing. 

NUT-FREE POLICY

Our goal is to ensure that dancers with food allergies have a safe and welcoming learning environment. It has been brought to our attention that we have multiple students with severe nut allergies who face life-threatening reactions when these allergens are ingested or in some cases, inhaled. 

 

The Dance House Napa Valley will from now on be designated as "NUT FREE." This means that no snacks containing any kind of peanuts or tree nuts will be allowed. We will post posters throughout the studio  as reminders. 


While considering all options to manage food allergy exposure at the studio, we realized that any compromise to this policy would present an increased safety risk. We feel it is our duty as a community to reduce that risk as much as possible and implementing this nut-free policy is the best way to do so. We thank you for helping us maintain a safe environment for all of our dancers.

 


Parent/Student Responsibility

  • Parents of students with life-threatening allergies must provide TDHNV with written emergency medical treatment protocol for their student for addressing allergy-related events. 

  • Parents are responsible to educate their child about managing his/her allergy. 

  • The Dance House Napa Valley cannot guarantee that a student will never experience an allergy-related event while at the studio. TDHNV is committed to student safety, and therefore has created this policy to reduce the risk that children with allergies will have an allergy-related event.

Payment Information

You are able to access your signed Policy Waivers/Agreements in your Dance House portal by clicking "waivers" on the menu. This is where you will find all policies regarding payments. For specific questions regarding your account feel free to email dancehousenapa@gmail.com


Class Make-Up and Cancellation Policy

TDHNV requires a 4-week written cancellation notice via email prior to the next charge session (25th of the month) in order to drop a class and discontinue tuition payments regardless of the clients attendance. As long as a student is enrolled, they are holding a spot in their chosen class.  If a class is dropped less than 4 weeks prior to the next charge session (the 25th of the month), tuition will still be charged for the following month.  TDHNV’s 4 week written drop/cancellation policy will remain the same in the event that classes are moved to the virtual platform. 

Dress Code

All students are required to abide by the dress code in order to participate in their registered class(es). Students who do not meet the listed dress code requirements will be asked to sit out of class and observe without the option to make-up that class. 

 

(See dress code: https://www.dancehousenapa.com/dress-code)

 

Class sizes are limited. A paid registration fee reserves your place in a class and is due upon registration. If a class is full you will be placed on a waiting list. 

 

TDHNV reserves the right to provide a substitute teacher if the regular teacher is ill or otherwise unable to teach. TDHNV reserves the right to cancel, reschedule or combine classes. 

 

If classes have fewer than 4 students enrolled, the class may be subject to cancellation. 

 

If only 1 student attends a class, she or he will receive a 30-minute private lesson at that time (valued at $40). In this instance, if a 2nd student shows up later than 10 minutes without notice before the start of class, she or he may join the remainder of the private lesson. However, class will end after 30- minutes. Please notify us via e-mail or phone if you are running more than 10 minutes late to your class.

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       3220 Jefferson St, Napa, CA 94558

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